Which personal data will we process? We will process the personal data that you provide or have provided us with or that we have collected at our Website by way of cookies for the purposes of administering your purchases and fulfilling our obligations to you as our customer. The personal data that Errorsolutions process includes your personal identity number, name, gender, e-mail address, purchased, payment- and order history, credit card number, delivery address, IP-address and phone number.
The data may be used for identification, direct marketing, customer surveys, newsletters, and statistics. The data may also be used for sending post, SMS, and e-mail to you and for marketing and information via the telephone unless you have opted out from such communication. You may at any time contact us to opt out against any marketing towards you as a customer.
The data may also be used to analyze purchase habits with the purpose of supplying you with relevant information and marketing and to improve the Website, payment methods, and payment processes. Processing for the purpose of improving payment methods and payment processes may include processing where your personal data, inter alia your personal identity number, is transferred to other companies within Errorsolutions’s group and to third party providers to be included in the basis for the analysis. The personal data may, therefore, be processed together with data in other registers, e.g. registers for credit reports.
Your personal identity number will also be processed in connection with a purchase on behalf of (or due to requirements from) third party providers of payment and credit card services that need it for the purpose of obtaining third party credit reports.
In order to protect the personal data that we process, we have implemented several security measures. We have implemented security procedures and technical and organizational measures to protect your personal data e.g. certification procedures for web browsers. We furthermore have sufficient firewalls and anti-virus programs in order to protect and prevent unauthorized access to the network. Physical access to the premises where the data is stored is limited and employees are required to be identified in order to gain access.
If you provide your consent to being a registered customer/member with Errorsolutions, your data will be kept until you deregister. You may at any time deregister from being a customer. If you do not register as a customer/member, your personal data will be kept only for as long as it is necessary to comply with the law or in order for Errorsolutions to fulfill its obligations towards you, e.g. to complete delivery or warranty obligations.
No matter what, your personal data will never be kept for a period longer than what is permitted in compliance with applicable personal data legislation. Access to, updating and correction of your personal data In accordance with the applicable personal data legislation, you are entitled, once every calendar year, free of charge, to receive information on which of your personal data is processed by us, regardless of how it has been collected. If you wish to receive such information, you can arrange to do so by making a written request to us. According to the applicable personal data legislation, your request shall be duly signed by you and sent by regular mail, see address given on the Website. Thus, it cannot be sent by e-mail.
Errorsolutions wants to ensure that your personal data is correct and updated. If any of the data you provide to Errorsolutions is changed, e.g. if you change your e-mail address, name or payment information or if you want to change your user account, please provide Errorsolutions with correct details by sending an e-mail to Errorsolutions You are, at all times, entitled to request that your personal data is corrected, blocked or erased.
Your personal data will not be processed for purposes related to direct marketing if you oppose such processing. You are, at any time, entitled to withdraw any given consent for the processing of personal data. Such withdrawal may be limited to include only part of the processing, for example, that which is connected to direct marketing.